Privacy Policy

This privacy policy applies to the content and use of the online application "Ability Hub" (hereinafter referred to as "the application"). This includes, in particular, the website www.ability-hub.com as well as any apps provided by the provider for the use of the application (app.ability-hub.com).

The protection of personal data and the privacy of our users in connection with our website and our application is very important to us. Below, we inform you about how we handle your personal user data and the rights available to users.

We may update our privacy policy from time to time to reflect changes in functionality or legal requirements. Therefore, we recommend reviewing the privacy policy periodically.

For better readability, the generic masculine is used in this privacy policy. The personal designations used in this document refer to all genders unless otherwise specified.

 

1. Controller

The controller responsible for data processing in accordance with the General Data Protection Regulation (GDPR) is:

Ability Hub GmbH (hereinafter referred to as "Ability Hub" or "provider" or "we"). Pappelallee 78/79, 10437 Berlin Email: info@ability-hub.com Phone number: +49 (0)176 8235 5198

 

2. Purposes and Legal Basis of Processing

We are committed to complying with all data protection regulations when handling the data of website visitors and users of our application. We process data only as necessary and legally permitted to enable website visits and application use.

a. When Visiting the Website

Each time the website is accessed, we collect a series of general data and information. This general data and information are temporarily stored in the server's log files and are generally deleted no later than six months after use. The following may be collected:

  • The types and versions of browsers used,

  • The operating system used by the accessing system,

  • The referring website (so-called referrer URL),

  • The subpages accessed on our website,

  • The date and time of access,

  • An Internet Protocol address (IP address),

  • The Internet service provider of the accessing system, and

  • Other similar data and information used for threat prevention in the event of attacks on our IT systems.

We do not draw any conclusions about the affected individual from this general data and information. Data collection and processing are based on Article 6(1)(b) and (f) GDPR. The temporary storage of the IP address is necessary to correctly deliver the website's content. The anonymized storage in log files ensures website functionality, optimizes navigation behavior analyses, and enhances the security of our IT systems (e.g., defense against cyberattacks). Additionally, data may be needed to provide law enforcement authorities with necessary information in the event of a cyberattack. This constitutes our legitimate interest in data processing under Article 6(1)(f) GDPR. The temporary collection of data is essential for operating the website, meaning that users cannot object to this processing.

b. When Using the App

When accessing the app, session data is processed to ensure a seamless user experience without re-collecting data for each session. These data are deleted at the end of the session unless the user actively creates a user profile, in which case previous sessions may be assigned to optimize usage. Processing is carried out to perform the user contract per Article 6(1)(b) GDPR. Data collected for usage improvement is based on Article 6(1)(f) GDPR, as our legitimate interest is in providing an attractive and user-friendly offering that also benefits users.

c. Cookies

Cookies and similar technologies are small text files or code snippets that often contain a unique identification code. When you visit a website or use a mobile application, a request is sent to store these files on your device and access information. Data collected through cookies may include the date and time of the visit and how the website or app is used. Cookies store consent preferences, keep users logged in, retain shopping cart items, enable secure shopping, and ensure website functionality. Additionally, cookies help analyze service usage and improvements. Depending on user preferences, our own cookies may also be used for personalized advertising. More information about our cookie use, including preferences and withdrawal of consent, can be found in the cookie settings link in our footer.

We use the following cookies on our website:

  • Cookie Name

  • Provider

  • Data Recipient

  • Purpose

  • Storage Duration









d. Use of the Application

Where necessary to provide specific functionalities, we process certain personal data provided by users based on Article 6(1)(b) GDPR. For example, we process user profile data at a customer's request or contact details and messages for handling inquiries (e.g., through contact forms, emails, or bots).

e. Legal Obligations

If we are legally obligated to process user data (e.g., tax retention obligations), processing is based on Article 6(1)(c) GDPR.

 

3. Disclosure of Personal Data to Third Parties

We generally do not disclose personal data to third parties. If data is exceptionally shared under Article 6(1)(b) or (f) GDPR (e.g., with IT service providers), they are contractually bound to confidentiality and are only permitted to use data for the purposes agreed in data processing contracts. Upon request, we can provide a current list of service providers.

 

4. Transfer to Third Countries

No data is transferred to a third country or an international organization.

 

5. Your Rights

You have the following rights regarding the data we process:

  • Right to access your personal data (Art. 15 GDPR);

  • Right to rectification of inaccurate or incomplete data (Art. 16 GDPR);

  • Right to erasure of your personal data (Art. 17 GDPR);

  • Right to restriction of processing (Art. 18 GDPR);

  • Right to data portability (Art. 20 GDPR);

  • Right to object to processing (Art. 21 GDPR);

  • Right to withdraw consent (Art. 7(3) GDPR);

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR).

The responsible supervisory authority is:

The Berlin Commissioner for Data Protection and Freedom of Information Alt-Moabit 59-61, 10555 Berlin Phone: +49 (0)30 13889-0 Fax: +49 (0)30 2155050 Email: mailbox@datenschutz.berlin.de

For further questions regarding data processing or to exercise your rights, you can contact us at any time.

 

6. Right to Object

Under Article 21 GDPR, you have the right to object to the processing of your personal data based on our or a third party's legitimate interests, provided that there are reasons arising from your particular situation, or if the objection is directed against general or personalized direct marketing. In the latter case, you have a general right to object, which will be implemented without the need to specify a particular situation.

If you wish to exercise your right to object, please send us an email at institut@bfsv.de or contact us through other means (see Section 1).

Last Updated: March 2025